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Time Needed: One or More Days

Skills Needed: No special skills required

Causes: Veterans & Military Families

Project Categories: Family Friendly

Created By:

Create the Good


Roughly 1.4 members of the U.S. military are deployed in approximately 150 countries around the globe. During their deployments, military members may leave behind spouses, children, and parents who must maintain life as usual while their loved one is away.

In addition, military families typically move every two to three years, and some relocate even more frequently. As a result, military families are often left to settle into their new communities without the support of local family and friends. And because the family members may be new in town or on their own, finding the services and resources they need may be particularly challenging. Simply locating childcare, registering children for school, scheduling doctor appointments, and maintaining a home may require hours of research and coordination. These problems are compounded when a spouse is deployed. In many instances, it can be just as stressful when a spouse returns from deployment, especially if that person has been injured.

How you can help

Military families that are settling into a new home and community have many needs that can be met by volunteers who may be able to help with errands, locate a handyman, jumpstart a car, or prepare a meal. Volunteers can also be a resource to find others in the community who can provide support.

Military men and women and their families make tremendous sacrifices as they serve our country. Your support lets them know how much their service is appreciated. Members of the military represent the leaders of the next generation. By supporting them we are encouraging them to continue their service—eventually outside the military, in our communities.

The Basic Steps

Take a grassroots approach and follow these steps to volunteer in your community. For more structured opportunities to help military families, go to our More Resources section to find additional opportunities with organizations with a strong track record of helping military families.

Step 1: Get Started

Although military populations vary from community to community, there are countless ways to connect with military families in your hometown. First, check in with local veterans’ service organizations. Or, if you live near a military or guard base, contact the base’s Family Resource Center.

Other ways to find out if there are military families who may need help in your town include asking neighbors, school counselors, faith-based groups, and other community/fraternal organizations like Rotary, Kiwanis, and Lions Clubs. So, reach out to your network, and you may be surprised at who needs a bit of help.

To avoid awkward conversations or encounters, first educate yourself about military culture (see below for more information) and the different branches of service.

Step 2: Introduce Yourself

Introduce yourself to members of the military family and let them know that you are available to answer questions or lend a hand if needed. Just being a friendly face may help more than you know. If none of your immediate neighbors are military families, try to find a common gathering place such as a library or guard base where you might offer to introduce yourself and others who are willing to help.

Once you’ve introduced yourself, be sure to follow up—and follow through on any offers of help that you’ve made. Continue to reach out and offer specific help. For example, you might offer to help them find childcare or pick up something at the grocery store while you are out shopping.

Since the military emphasizes strength, courage, and bravery, which can make it difficult for service men and women to feel comfortable asking for help. Keep in mind that simply listening can have a valuable impact on the emotional well-being of the family member. Everyone wants and needs to be heard.

Get more ideas on how to identify a family that could use some support with the below Resources for Connecting with Military Families.

Step 3: Spread the Word

Encourage others to reach out to military families. In the 'Supplemental Materials section below, you’ll find a flyer that you can download, print, and post around town to help people know that military families might need help.

Learn about Military Culture

Challenges Faced by Military Families

  • Because of reassignments, known as PCS (permanent change of station), military families move much more frequently than their civilian counterparts.
  • Nearly 1 million, or 43%, of military personnel are parents.
  • The average military child will attend between six and nine schools in grades K-12.
  • Wives of military personnel are less likely to be employed than wives of civilians.
  • Frequent moves and family separations pose financial difficulties.
  • More than half of enlisted personnel report financial difficulties and struggles to pay bills.
  • Families of Reserve and Guard members do not typically have the support system or resources available to Active Duty members because they are geographically dispersed and may not live near a major military installation.

Military Organization

  • The military consists of four branches: Army, Air Force, Navy and Marines.
  • There are Active Duty military members and Reserve members.
  • All of the U.S. military services have both active duty and reserve components. To the active duty (AD) service member, the military is a full time job. Members of the Reserves typically have another job in addition to their Reserve obligation.
  • The National Guard is a unique component of the military reserves. Simply put, the National Guard is a state militia. The Governor of the state in which they enlist and serve commands the state’s National Guard members. Only the Army and Air Force have a National Guard component.
  • All U.S. military services follow the same general structure of ranks and responsibilities for enlisted personnel, noncommissioned officers, and commissioned officers.
  • Enlisted personnel provide the “skilled blue collar” and technical support for the military, much as “blue collar” workers do to the civilian work force in America. Enlisted personnel represent 90% of military forces.
  • Commissioned Officers are required to have at least a Bachelor’s degree. They are the managers of the military services, although in contrast to civilian occupations, officers are legally obligated to serve as leaders and are held accountable for this additional responsibility.
  • The military has a fraternization policy, which prohibits personal and business relationships among officer and enlisted service members. Although it has most commonly been applied to officer-enlisted relationships, fraternization also includes improper relationships and social interaction between officer members as well as between enlisted members. This policy doesn’t apply to spouses, yet their friendships can still be influenced by it.
  • Military personnel are legally available for duty 24 hours a day, 7 days a week.

Volunteer Opportunities

Resources for Connecting with Military Families

Although military populations vary from community to community, there are countless ways to connect with military families in your hometown. If you live near a military base, contact the base’s Family Resource Center. School counselors, churches, synagogues and religious institutions and other community/fraternal organizations like Rotary, Kiwanis and Lions Clubs may also be able to direct you to military families. The organizations listed below will assist volunteers who would like to help military families, or will help volunteers to direct military families to new organizations that can help them.

Check out these programs to see how you can best contribute your time and talent.

Air Force Aid
From childcare to parenting classes and even helping keep your vehicle in order, the Air Force Aid Society provides solutions to the challenges that come with active-duty Air Force life and provides targeted community programs to help make life a little easier. Programs vary between installations, so visit your Airman & Family Readiness Center at your base to find out about the programs offered. 

American Legion –
With nearly 3 million members in close to 15,000 American Legion posts around the world, the American Legion’s local posts assist veterans and their family members to file benefits claims and represent veterans denied benefits to which they feel they are entitled. They also offer career services, scholarship assistance, a family support network, and more.

American Red Cross –
The nation’s premier emergency response organization aids victims of devastating natural disasters and aims to prevent and relieve suffering. They also support and comfort military members and their families; collect, process and distribute lifesaving blood and blood products; and have a deep history in helping military members and their families. Click on “volunteer."

Armed Services YMCA –
Provides support services to military service members – with particular focus on junior enlisted men and women and their families. Services include childcare, hospital assistance, spouse support services, food services, holiday meals, and more.

Blue Star Families –
Blue Star Families aims to raise awareness among civilians of the challenges of military life. The organization was formed in December of 2008 by a group of military spouses and now includes spouses and families from all services, veterans and civilians.

Coast Guard Ombudsman –
Serves as a link between a Coast Guard command and the families of the command. An Ombudsman can assist families to locate resources, communicate information from the command to the families, and take concerns of families back to the command.

Give an Hour –
This national nonprofit organization provides free mental health services to members of the military, veterans of Iraq and Afghanistan, their families and their communities. Currently, there are approximately 6,500 licensed mental health professionals volunteering their time on the Give an Hour network.

Institute for Veterans and Military  Founded a decade ago at Syracuse University, this unique public-private partnership delivers innovative programs in career, vocations, and entrepreneurship to post-9/11 veterans and active-duty military spouses. The IVMF also works with communities and non-profits across the nation to enhance service delivery for the 22.5 million veterans throughout the United States and their families.

Make the Connection –
This website connects Veterans and their friends and family members by providing information, resources, and solutions to issues that affect Veterans’ health and everyday lives. In addition to support, Make The Connection allows for shared experiences in the words of Veterans.

National Guard Family Programs –
Offers a staff directory for each state, as well as a list of upcoming events and trainings. The site’s mission is to enhance the quality of life for National Guard members, their families, and their communities.

National Military Family Association –
A leading advocate for improvements in the quality of military family life. Educates military families about their rights, benefits and available services. Provides information about the issues that affect their lives and promotes and protects their interests by influencing the development and implementation of legislation and policies.

Navy-Marine Corps Relief Society –
This Society partners with the Navy and Marine Corps to provide financial, educational, and other assistance to Service members and their eligible family members and survivors, when in need. Eligible recipients receive interest-free loans for emergencies or educational purposes and needs-based scholarships. They also offer budget counseling services, thrift shops, and visiting nurse services.

Operation Homefront –
Provides emergency assistance and morale to our troops, to the families they leave behind, and to wounded warriors when they return home. Operates a variety of programs – vehicle donation, furniture, holiday, as well as assistance services, including food, financial, moving, housing, hurricane relief and scholarship programs. – believes that all Americans have a role to play in supporting troops and their families. The site locates volunteer opportunities by zip code and also has links to resources ( that help military families and veterans.

United States Department of Veterans Affairs –
The VA’s goal is to provide excellence in patient care, veterans’ benefits, and customer satisfaction. They offer a wide variety of services, including disability compensation, health programs, housing services, and has more than 1500 facilities across the nation. Complete a volunteer form at and a local VA representative will contact you.

Veterans Crisis Line –
Veterans in crisis and those who are concerned about them can connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs, many of whom are Veterans themselves.

Provides morale, welfare and recreation-type services to uniformed military personnel and their families.

Veterans of Foreign Wars (VFW) –
The VFW, with its Auxiliaries, includes 2.2 million members in approximately 8,100 posts worldwide. Their mission is to “honor the dead by helping the living” through veterans’ service, community service, national security and a strong national defense. They helped to establish the VA; created a GI bill for the 20th century, and developed the national cemetery system, and also fought to improve VA medical center services for women veterans.

Supplemental Materials

Flyer to Promote Helping our Military Families: Post at work or in your community to encourage others to get involved

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